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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Stauffer

Dan Stauffer

August 22, 2025

5  out of  5
rating by Dan Stauffer
"Henry Nace and team are great, and a pleasure to work with. I had some terrible luck with my car getting all 4 wheels stolen a little while back and they made dealing with it such a breeze. Recently Jessi helped me get homeowners insurnace setup and was very clear and helpful - made the process super smooth!"
We responded:
"Hi Dan! Thank you so much for your kind words! We're sorry to hear about the trouble you had with your car, but we're glad the team could make the process easier for you. It's great to know Jessi was able to help with your homeowners insurance smoothly. We truly appreciate your trust and look forward to assisting you anytime! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Danny Adams

August 21, 2025

5  out of  5
rating by Danny Adams
"I have been with Henry Nace for over 10 years with my auto policy and just added an additional home owners policy. I worked with Lindsay Harding in the office who was excellent. She was very patient and thorough answering all of my questions to ensure I got the best coverage I could. Would highly recommend State Farm for your insurance needs!"
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Diane Kucharczyk

August 13, 2025

5  out of  5
rating by Diane Kucharczyk
"Quick and easy to transfer our policies from another state and add on additional policies we needed; discounts automatically applied. We were also made aware of other products/options available, which is part of why we chose this agent over others, so we'll review those at a later time once we settle into our new abode. And, most especially, we've spoken to 3 people at the office and everyone was friendly and helpful: made my day a bit brighter - thank you!"
We responded:
"Hi Diane! Thank you so much for your kind words! We're thrilled to hear that the transfer process was quick and easy, and that our team was able to assist you with additional policies and discounts. It means a lot to us that you appreciated learning about other options—we’re here whenever you’re ready to explore them. We’re also glad our staff made your day a little brighter; providing friendly and helpful service is our top priority. Welcome to your new home, and please don’t hesitate to reach out if you need anything! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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joseph li

August 8, 2025

5  out of  5
rating by joseph li
"Jeff’s service is fantastic"
We responded:
"Hi Joseph! Thank you for your wonderful feedback! We're happy to hear that Jeff provided you with fantastic service. We'll be sure to share your kind words with him. If you ever need anything else, we're here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Gloria Torres

August 5, 2025

5  out of  5
rating by Gloria Torres
"The agent that worked with me was very informative. State Farm’s gave me a better quote for my home and auto insurance."
We responded:
"Hi Gloria! Thank you for your feedback! We're glad to hear that Eric provided you with helpful information and that you found a better quote for your home and auto insurance with State Farm. If you have any more questions or need further assistance, please don't hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Elena Samane

August 4, 2025

5  out of  5
rating by Elena Samane
"I stopped by the office today and spoke with Jeff. He took time and answered all my questions, addressed all concerns about upcoming changes. Very happy to get lower rates!"
We responded:
"Hi Elena! Thank you for your kind words! We're glad Jeff was able to assist you and address all your questions and concerns. If you need anything else, feel free to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Christopher Moseley

July 31, 2025

5  out of  5
rating by Christopher Moseley
"We needed a renters policy last minute. Lindsay, the representative was extremely friendly, professional, and expedient. We received our insurance binder within minutes."
We responded:
"Hi Christopher! Thank you so much for your kind words! We're thrilled to hear that Lindsay provided you with friendly, professional, and speedy service. We're glad we could help you get your renters policy quickly when you needed it most. If you ever need assistance again, we're here for you! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Connie Dutton

July 28, 2025

5  out of  5
rating by Connie Dutton
"Eric was very kind and patient. And persistent. He made the process easy."
We responded:
"Hi Connie! Thank you so much for your kind words! I’m glad to hear that Eric was patient and persistent in making the process easy for you. We appreciate your feedback! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Jodie B

July 25, 2025

5  out of  5
rating by Jodie B
"Lindsey was great! Very knowledgeable and responsive to my inquiries."
We responded:
"Hi Jodie! Thank you for your wonderful feedback! We're glad to hear Lindsay provided knowledgeable and responsive service. We appreciate you choosing us and are here whenever you need assistance! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Judy Norcini

July 25, 2025

5  out of  5
rating by Judy Norcini
"Julia was very pleasant. Called to tell me my premium was reducing. That never happens 😀"
We responded:
"Hi Judy! Thank you so much for your kind words! We're thrilled to hear that Julia was able to share some good news with you. It's always our goal to provide pleasant and helpful service. If you ever need anything else, feel free to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Heather Ganderton

July 23, 2025

5  out of  5
rating by Heather Ganderton
"I would highly recommend Henry Nace and his team. They are easy to get a hold of, if there are ever any issues they were able to help. They are constantly looking to save you money and help with any discounts they offer. I spoke with Jessi today and she saw I could get another discount that I was not taking advantage of, after our call she sent me the link right away. Best experience with an insurance company by far! Thank you for always helping and being so friendly!"
We responded:
"Hi Heather! Wow! Thank you so much for your kind words and recommendation! We're thrilled to hear that Jessi and the entire team have provided you with excellent service and support. It's great to know that we could help you save money and make the process easy and friendly. We truly appreciate your trust and look forward to continuing to assist you with your insurance needs! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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diodo

July 22, 2025

5  out of  5
rating by diodo
"Zach was super helpful and got me the coverage I needed quickly and hassle-free. No complaints with the service and would definitely recommend working with this agency."
We responded:
"Hello! Thank you so much for your kind words! We're thrilled to hear that Zach provided you with quick and hassle-free service. Your recommendation means a lot to us, and we're always here to help with any future needs. -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
Profile photo of Peggy Vinnacombe

Peggy Vinnacombe

July 14, 2025

5  out of  5
rating by Peggy Vinnacombe
"Well today was my lucky day, I called State Farm, Jeff Ditz answered, I told him what I was looking for, and he immediately asked questions, and I stated I needed change in Car and Home Ins. He had time for me to come to the office and explain everything to me. I'm very grateful, and appreciate all the explaining he did for the change I needed, and better price. Thank you Jeff, for all you did for me.Peggy Vinnacombe 7-14-2025"
We responded:
"Hi Peggy! Thank you so much, Peggy, for sharing your experience! We're thrilled to hear that Jeff was able to assist you promptly, answer all your questions, and help you find the coverage and price that best fit your needs. We appreciate your kind words and look forward to continuing to serve you! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Donna Dome

June 25, 2025

5  out of  5
rating by Donna Dome
"Lindsay is extremely responsive and patient as I have had to make changes to a policy. Thank you for all of your help!"
We responded:
"Hi Donna! Thank you so much for your kind words! We're glad to hear that Lindsay was responsive and patient throughout the process. We appreciate your trust and are always here to help with any future needs! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Mikayla garzillo

June 19, 2025

5  out of  5
rating by Mikayla garzillo
"Amazing experience every single time I talk with these employees. Lindsey is absolutely amazing. Explains everything in detail and is always super pleasant on the Phone to speak with."
We responded:
"Hi Mikayla! Thank you so much for your wonderful review! We're thrilled to hear that you consistently have an amazing experience with our team, especially with Lindsey. She truly is a valuable asset, and we're glad you appreciate her detailed explanations and pleasant demeanor. Your feedback means a lot to us, and we look forward to assisting you again soon! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
Profile photo of Marie Campbell

Marie Campbell

June 17, 2025

5  out of  5
rating by Marie Campbell
"Calls answered promptly and all questions and concerns addressed and answered. Would highly recommend this agency"
We responded:
"Hi Marie! Thank you so much for your positive review! We’re glad to hear that your calls were answered promptly and that all your questions and concerns were addressed. Your recommendation means a lot to us, and we’re here to assist you anytime. We look forward to serving you again in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
Profile photo of Dan Martelli

Dan Martelli

June 16, 2025

5  out of  5
rating by Dan Martelli
"Easy, fast, no hocus pocus."
We responded:
"Hi Dan! Thank you for your review! We're glad to hear that you found our service easy and fast. We pride ourselves on providing a hassle-free experience without any gimmicks. If you need anything else, don’t hesitate to reach out. We appreciate your feedback! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Antonio Tassi

June 16, 2025

5  out of  5
rating by Antonio Tassi
"Got quoted with no hassle, pressure or problems. Made complete sense of what I was signing up for with no hidden agenda. Eric was informative and polite as was Alexa and the other staff members I spoke with on the phone."
We responded:
"Hi Antonio! Thank you for your fantastic review! We're thrilled to hear that you had a hassle-free experience and that our team, especially Eric and Alexa, provided you with clear information without any pressure. Your satisfaction is our priority, and we’re glad we could help you understand everything you were signing up for. We appreciate your kind words and look forward to assisting you again in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
Profile photo of Phillip G Shand

Phillip G Shand

June 13, 2025

5  out of  5
rating by Phillip G Shand
"It was great he worked the best deal possible and made me feel like family rather than a customer"
We responded:
"Hi Phillip! Thank you for your wonderful review! We’re so glad to hear that you felt like family during your experience with us. Our team strives to provide the best deals while fostering genuine connections with our customers. Your satisfaction means everything to us, and we look forward to serving you again soon! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Kelly Glackin

June 5, 2025

5  out of  5
rating by Kelly Glackin
"Kacey was the best, patiently explained all of the different options on our cars/drivers (4 cars and 4 drivers, not a quick call, and not just one call). Best customer service I have had in a long time, so glad to write something nice these days, and the experience was great!! Don’t let her go, she’s an exemplary employee who goes above and beyond to assuage this crazy lady’s 😂 fears/coverages! Thank you Kacey!!"
We responded:
"Hi Kelly! Thank you for this 5 star review! We strive as an office to provide the best service on each and every call! Happy to have you with us! "
Profile photo of Rose L

Rose L

June 5, 2025

5  out of  5
rating by Rose L
"Jessi from State Farm called about my mom’s auto insurance. She was very helpful finding my mom more discounts for her auto policy. Jessi was very polite and easy to speak with."
We responded:
"Hi Rose! Thank you for your kind review! We're delighted to hear that Jessi was able to assist your mom with her auto insurance and help find additional discounts. We pride ourselves on having a friendly and knowledgeable team, and it's great to know that Jessi made the experience positive and easy for you. If you or your mom need further assistance, don’t hesitate to reach out. We appreciate your feedback! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
Profile photo of Joe Priest

Joe Priest

June 1, 2025

5  out of  5
rating by Joe Priest
"We worked with Lindsay and she was amazing. We asked a lot of questions which she graciously answered. It's a special kind of person to take a dry topic like insurance and make it enjoyable. Saved us a lot of money too. Thanks!"
We responded:
"Hi Joe! Thank you so much for your kind words! We’re thrilled to hear that Lindsay was able to make your experience enjoyable and informative. We pride ourselves on providing excellent service and answering all your questions. It’s fantastic to know we could help you save money too! If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
Profile photo of Jacalyn Engle

Jacalyn Engle

May 30, 2025

5  out of  5
rating by Jacalyn Engle
"I reached out for a quote and Lindsay took care of my needs immediately!! She was friendly and helpful and answered all my questions! Will highly recommend to any friends and family in the future!!"
We responded:
"Hi Jacalyn! Thank you for your wonderful review! We're so glad to hear that Lindsay was able to assist you promptly and thoroughly. Providing friendly and helpful service is our top priority, and it’s great to know we met your expectations. We truly appreciate your recommendation and look forward to helping your friends and family in the future! If you need anything else, just let us know. -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
Profile photo of Shane Lacey

Shane Lacey

May 29, 2025

5  out of  5
rating by Shane Lacey
"Lindsay was very friendly and professional. I had a renters policy for my daughter, who is a student at WCU, wrapped up in less than 10 minutes. I highly recommend Henry Nace’s State Farm agency at either their West Chester or Philadelphia locations. You won’t be disappointed."
We responded:
"Hi Shane! Thank you for your fantastic review! We’re thrilled to hear that Lindsay provided you with such friendly and professional service. It’s great to know we could help you secure a renters policy for your daughter so quickly. Your recommendation means a lot to us! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Sean Henry

May 29, 2025

5  out of  5
rating by Sean Henry
"Helped me get renters insurance same day. Very helpful"
We responded:
"Hi Sean! Thank you for your positive feedback! We’re glad to hear that we could assist you in getting your renters insurance on the same day. Our team strives to provide quick and helpful service, and it's great to know we met your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "